What is a food tour?
Our Loving Welsh Food (LWF) tours include food and drink tastings and information about Welsh and international cuisine. Our LWF guides also share their stories about the city of Cardiff, Welsh culture and the landmarks that we pass on the tour.

Can I book a private group tour?
Yes. We can tailor a private tour to suit your needs, by customizing length, start times, distance and number of tasting locations.

How do I buy tickets? Can I pay by cash?
Tickets for regular (public) tours can be purchased through our website.
Booking deadline 24 hours before the tour.
We advise our guests to book well in advance.  If you miss the booking deadline for a tour, it is always worth giving us a call to see if there are any free spaces. Payment needs be made before the tour.
Private tours – tickets for private tours can be purchased by contacting us.

Do you accommodate allergies and dietary preferences?
We do our best to accommodate the special dietary needs of our guests, however we can’t guarantee all stops will be able to do so. The booking process allows you to identify common dietary needs/preferences (eg. vegetarian, gluten-free, nut-free), and we aim to offer alternatives where possible. If you have life-threatening allergies it is not recommended you take our tours. Please contact us prior to booking your tour to see if we are able to accommodate your dietary needs.

How much food is served on the tour?

The Cardiff Tasting Tour includes 5 tastings, including 1 glass of Welsh cider/lager leaving room for lunch afterwards. The City of Arcades Food Experience and Welsh Food Tour include 7 tasting venues which in total equal a good-sized lunch and include 2 glasses of wine/cider/lager.   You definitely won’t need lunch afterwards.

The Cardiff Lunch & Landmarks Tour includes tea & cake, a warm welshcake and a 2 course lunch with a glass of Welsh ale/cider.

Is there alcohol served during the tour?
Yes, there are alcoholic drink samples served on our tours. A few of our tasting venues provide glasses of water for tour guests. Please see our alcohol policy for more details. 

What are the mobility, walking and accessibility considerations?
The City of Arcades Food Experience, Welsh Food Tour, Cardiff Tasting Tour and Cardiff Lunch & Landmarks Tour involve walking so participants with walking difficulties may struggle to get the best out of the tour. All walking tours are run at a leisurely pace.  We stand in some venues and sit down in others.

There is less walking on the Cardiff Lunch & Landmarks – we sit down at all venues visited.

Wheelchair users have taken our tours in the past and with advance notice, we’ve been able to plan to help them get the best out of the tour.

We want our tours to be as accessible to as many people as possible regardless of mobility issues so if you would like to discuss accessibility with us, please don’t hesitate to contact us.

What about bringing children on the tour?
Children aged 12+ accompanied by a responsible adult are welcome to join the City of Arcades Food Experience and Welsh Food Tour.   Children aged 8+ are welcome to join the Cardiff Tasting Tour. Due to space limitations, we can’t accommodate pushchairs on our scheduled tours. However, if you wish to bring children aged under 8, toddlers or babies please get in touch to discuss booking a private tour.

What is your Cancellation/Refund Policy?
Should you wish to cancel your tour,  Loving Welsh Food will provide a refund in line with our refund policy. Please contact info@lovingwelshfood.uk. (please DO NOT use social media such as Facebook )

*This only applies where a booking is made directly with Loving Welsh Food. If booking through a third party please check their cancellation policy.

Are gift vouchers available?
Yes. Our Loving Welsh Food vouchers are very popular and make an excellent personal or corporate gift.

Are the LWF tours offered only in English?
The Loving Welsh food team can offer tours in Welsh, French, Italian, Spanish and German. Please contact us for more information.

What happens if it rains or snows?
The tours are held come rain, sunshine, or snow. Please dress for the weather conditions and bring an umbrella if necessary. For more information please refer to our adverse weather conditions policy.